Contact Us & Place Your Order

Get In Touch

Email: [email protected]

Address: 3 Uzeyir Hajibeyov Street, Baku, AZ1003, Azerbaijan

Business Hours: Monday - Saturday: 9:00 AM - 7:00 PM

Need Help?

If you have any questions about our products or need assistance with your order, please don't hesitate to contact us directly at [email protected]

Frequently Asked Questions

How do I place an order?

Simply fill out the order form above with your details, select your desired product, and click "Submit Order". Our team will contact you within 24 hours to confirm your order and arrange payment and delivery.

What payment methods do you accept?

We accept cash on delivery, bank transfers, and major credit/debit cards. Payment details will be provided when we contact you to confirm your order.

Do you deliver outside Baku?

Yes! We deliver throughout Azerbaijan. Delivery times vary by location. Baku city usually receives same-day or next-day delivery, while other regions may take 2-5 business days.

What is your return policy?

We offer a 30-day return policy on all products. Items must be unused, in original packaging, and in the same condition as received. See our Refund Policy for complete details.

Are your products safe for children?

Absolutely! All our products meet international safety standards. Our clothing is made from non-toxic, hypoallergenic materials, and all toys are tested for safety and comply with child safety regulations.

Can I exchange a product for a different size?

Yes! If you need a different size, contact us within 7 days of receiving your order. We'll arrange a free exchange for you. Size charts are available upon request to help you choose correctly.

How long does delivery take?

Delivery times depend on your location:
• Baku City: Same-day or next-day delivery
• Greater Baku Region: 1-2 business days
• Other Azerbaijan Cities: 2-5 business days

Do you offer bulk discounts?

Yes! We offer special discounts for bulk orders. If you're ordering multiple items or shopping for a school/daycare, contact us at [email protected] for a customized quote.

What if I receive a damaged product?

We carefully inspect all products before shipping. However, if you receive a damaged item, please contact us immediately with photos. We'll arrange a free replacement or full refund at no cost to you.

How can I track my order?

Once your order is shipped, we'll send you tracking information via email or SMS. You can also contact us anytime at [email protected] for updates on your order status.